Frequently Asked Questions
Quick answers about our products, pricing and shipping.
Are the devices brand new and original?
Yes. Every unit is brand-new original equipment sourced directly from manufacturers or their authorized overstock channels, inspected and factory-sealed before dispatch — no refurbished, demo or used units.
How can prices be as low as 30% of list price?
We consolidate demand from hospitals and distributors worldwide and buy surplus, overstock inventory in bulk — so manufacturers sell at volume prices that we pass directly to you.
What is the minimum order quantity?
There is no fixed minimum. Single-unit orders are welcome, and bundled / volume orders receive deeper pricing.
Which countries do you ship to?
We serve buyers in 22+ countries and regions worldwide, with export packing, documentation and international logistics arranged by our operations team.
What payment methods do you accept?
Our team confirms the payment terms per order — typical options include T/T bank transfer and other agreed methods. Details are provided with your quotation.
Can I get the certificate and documentation?
Yes — certificates, invoices and export documents are provided with your order as agreed.
Is there a warranty and after-sales support?
Each order is covered by our written cooperation guarantee, including after-sales support. Warranty details are confirmed in your quotation.
How do I get a quotation?
Fill in the inquiry form on the Contact page or on any product page — tell us the models and quantities you need. We reply within one business day.
Still have questions?
Contact our team